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WNS Denali Recognized as a ‘Leader’ in Procurement BPO and Digital Transformation Services by ISG

Thursday, April 1, 2021

NEW YORK & MUMBAI, India--(BUSINESS WIRE)--Apr. 1, 2021-- WNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Management (BPM) solutions, today announced that WNS Denali has been recognized as a ‘Leader’ in Procurement BPO and a ‘Leader’ in Digital Transformation by Information Services Group (ISG) in its March 2021 Provider Lens™ Global Quadrant report.

The ISG Provider Lens™ study ranked service providers based on their ability to provide procurement BPO to enable more efficient procurement functionality, and offer services that transform traditional procurement into a future-ready, digitally agile function. WNS was cited for its proprietary integrated platforms, strong vertical-specific expertise, and innovative value creation through excellence. In addition, WNS Denali was recognized for having a strong holistic transformation roadmap, a multi-faceted approach to drive digital procurement transformation, proprietary tools and technologies, and an expanding universe of industry partners.

“As business ecosystems turn increasingly digital and cognitive, CPOs must take a fresh approach to future-proof their organizations. Our service offerings, which combine state-of-the art digital technologies with deep domain-based procurement expertise, are designed to help our clients drive efficiency and actionable insights, and thereby improve competitive positioning,” said Keshav R. Murugesh, Group CEO, WNS.

“Our methodology for procurement transformation is based on an ecosystem approach where digital tools and capabilities are important enablers. This holistic mindset makes us unique and our end-to-end procurement solutions empower procurement teams to transform their entire function to achieve optimal value for the business, regardless of their industry or maturity level,” said Alpar Kamber, Executive Vice President – Procurement Services, WNS Denali.

“WNS is a Leader in ISG’s Procurement BPO and ISG’s Procurement Transformation categories based on an exceptional portfolio of services, a best-in-class Center-of-Excellence, its influential Innovation Lab, and its process excellence initiatives, all enabling continuous improvement for enterprise procurement organizations and for the enterprise itself,” said Bruce Guptill, Distinguished Analyst and Executive Advisor, ISG.

Overall, ISG notes that WNS Denali has an exceptional portfolio of procurement-focused services combined with a best-in-class Center of Excellence (CoE). These strengths help enable continuous improvement for both internal and external stakeholders. In terms of digital transformation of the procurement enterprise, ISG recognized WNS Denali as one of the strongest and most influential service providers.

To learn more, visit or download the full report here.

About WNS Denali
Outcome-driven companies partner with WNS Denali to operationalize their Procurement function and improve financial performance and efficiency. We work alongside our Clients to co-create, implement, and execute next-generation Procurement operating models tailored to their specific needs and designed to increase the strategic impact of Procurement for their business. WNS Denali’s experts provide a range of advisory and managed services, along with enabling technology and support, to help our clients build an integrated Procurement Ecosystem that empowers them to outperform the market. Contact WNS Denali to learn how we help our Clients create greater business value by operationalizing Procurement.

About WNS
WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics and process expertise to co-create innovative, digitally led transformational solutions with over 375 clients across various industries. WNS delivers an entire spectrum of BPM solutions including industry-specific offerings, customer interaction services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of December 31, 2020, WNS had 42,830 professionals across 60 delivery centers worldwide including facilities in Australia, China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, the United Kingdom, and the United States. For more information, visit

Safe Harbor Provision
This document includes information which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events. Factors that could cause actual results to differ materially from those expressed or implied are discussed in our most recent Form 20-F and other filings with the Securities and Exchange Commission. WNS undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.

David Mackey
EVP – Finance & Head of Investor Relations
WNS (Holdings) Limited
+1 (201) 942-6261

Archana Raghuram
Global Head – Marketing & Communications and Corporate Business Development
WNS (Holdings) Limited
+91 (22) 4095 2397 ;

Source: WNS (Holdings) Limited